Artificial intelligence
The IMAG group runs a technology unit that builds AI systems for businesses. It started in-house, automating the print shop itself, and now does the same for other companies: less manual work, fewer things falling through the cracks, and the numbers of the business in plain sight.
What we do
WhatsApp assistants
An assistant that reads your customers' messages, listens to their voice notes, understands what they need and turns it into orders ready to confirm. It works in the channel your customers already use, and what it does not understand it hands to a person instead of guessing.
Process automation
The tasks someone does by hand every day because they were always done that way: moving data around, chasing payments, building reports. They get automated one at a time, starting with the one that eats the most hours.
Custom management systems
For when the spreadsheet runs out and off-the-shelf software does not match how your business actually works. Orders, customers, collections and production in one place, built around your real workflow rather than the other way round.
Business numbers
What comes in, who owes, which months run strong, which customers bring the most. The numbers that today live in the owner's head, on screen and up to date, with nobody building spreadsheets.
Tender monitoring
A robot that checks Bolivia's public procurement portal every morning and flags only the calls that match your trade, with the deadline, the contact person and the department. Opportunities stop depending on someone hearing about them by chance.
We are the proof
The first thing this unit built was the print shop's own system: the assistant that reads and listens to customers' WhatsApp messages, the quoting engine that prices offset the way the owner does, and the robot that watches the procurement portal every morning. We are not selling an idea: we use this every day to run a real business with more than twenty years behind it.
Frequently asked questions
- Do I need to know about technology to work with you?
- No. We start by looking at how your business works today, on site, and propose where to begin. The system adapts to the way you work, not the other way round.
- What does a project like this cost?
- It depends on the size of the problem, not the size of the company. You start with a small piece that pays for itself and grow from there. Write to us and you will get an honest range after the first conversation.
- Doesn't AI make mistakes?
- It does, which is why our systems propose instead of deciding: the AI prepares the work and a person confirms with one tap. What it does not understand, it says so instead of making something up. You get the speed without inheriting the errors.
- Do you work outside Sucre?
- Yes. Most of the work is remote and the tender monitoring covers the whole country. Mapping processes is best done with a visit, and that can be arranged.